/ Softwired — Brisbane

Transformations that land

Senior project management, business analysis, change, agile and Atlassian capability — embedded with your team to close the gap between technically delivered and actually working. We turn technology investment into outcomes that stick, not just go-lives.

Trusted on programs where failure isn't an option
Softwired consultants in a client delivery workshop
/ 01 What we do

Adoption is what turns investment into payoff. Most transformations stall there — we don't.

Six disciplines, run as one team. We build it from your people and ours, and shape the team and the process around the outcome you bought it for — from day one.

Plus a 20-year network of specialists — solution architects and developers, Microsoft Dynamics, process and enterprise architecture, machine learning — on call when a program needs more than we carry in-house. We may receive referal fees or other benefits from our partners.

/ 02 Selected work

Programs in sectors where the wrong release breaks trust, not just systems.

All case studies →

Project PACE — optimising the track, not just the trains

In 2012, Aurizon Network commissioned a tool to optimise what the industry had left alone: rail-infrastructure maintenance. The maths got published. The vendor went on to be acquired by Sandvik. The lesson: novel optimisation is a tech, adoption and commercial problem at once.

2,670 km
Network in scope
8.1%
Modelled capacity uplift

How Metagenics Launched D2C in 6 Months — On Time, On Budget

APAC's largest digital transformation for a 40-year-old supplements brand. Shopify Plus re-platform, new D2C channel, 280+ regulated label artworks — delivered in 6 months without a single stock-out.

On time
Delivery
0% variation
Budget
"The way we conquered scope creep was disciplined project management and internal communications. We treated it as a business transformation — not just an e-commerce one — and ran it through an agile framework."
Suzie Young, Head of Digital ANZ, MetagenicsSuzie Young — Head of Digital ANZ, Metagenics
/ 03 Where we've worked

The patterns transfer. The specifics don't.

Mining and Resources, Financial services, Retail and Consumer Health, and Education. Sectors where downtime costs millions, compliance isn't optional, and the wrong release breaks trust — not just systems.

/ 01

Mining & resources

Asset-heavy operations where downtime is measured in millions and safety is non-negotiable.

/ 02

Financial services

Compliance-bound programs where the audit trail matters as much as the release.

/ 03

Retail & consumer health

Regulated products and D2C channels that can't afford a stock-out or a bad launch.

/ 04

Education

Stretched teams modernising core systems without breaking what already works.

/ 04 Insights

Long-form from the field — delivery, change, and the second-order effects of AI.

Read all insights →

Agile is a Disposition, not a Method

Why agile frameworks miss the point, when formal structure earns its keep, and what accountability actually costs.

28% stat with declining bar chart — why AI projects fail

Why 72% of AI Projects Don't Pay Off — And What the Ones That Do Have in Common

Gartner surveyed 782 I&O leaders and found only 28% of AI projects deliver ROI. The failure pattern is consistent — and fixable.

Business analyst in conversation with a pharmacist

The Consultant's First Move: Get Close to the Problem

Most projects fail because the people solving the problem have never actually seen it. Here's how we fix that on day one.

Program stuck?

30 minutes of clarity with a senior consultant

Often, enough to know where the real risk is and what to fix first. The call is complimentary — no pitch, no jargon.
Book a discovery call →