Transformations that land
Going live is the easy 80%. The last 20% — people actually changing how they work — is where the return is won or lost, and where most programs stall. That's the part we do. Senior project managers, BAs, change and Atlassian specialists in one team, embedded with yours until your number moves.
Work in sectors where a wrong release breaks trust along with systems.
How Metagenics launched D2C in 6 months — on time, on budget
Metagenics, a 40-year-old supplements brand, launched a new direct-to-consumer channel on Shopify Plus in 6 months. The re-platform carried 280+ regulated label artworks through the transition with zero stock-outs, on budget.
We rebuilt our website without touching the tools
We rebuilt softwired.com.au without operating a single tool by hand. Design, copy, CMS, and integrations all ran through an LLM, driven by prompts, skills, and agents working to acceptance criteria. It's our own delivery method, run on ourselves first.
Project PACE — optimising the track, not just the trains
In 2012, Aurizon Network commissioned a tool to optimise what the industry had left alone: rail-infrastructure maintenance. The maths got published, and Sandvik later acquired the vendor. The program taught us that novel optimisation is a technology, adoption, and commercial problem, all at once.
Suzie Young — Head of Digital ANZ, MetagenicsPatterns transfer. We learn the specifics on site.
Mining and resources, rail, energy, financial services, health, retail, education, and professional sport. Downtime runs into the millions, auditors ask for evidence, and a bad release costs trust that took years to earn.
Mining & resources
Asset-heavy operations where downtime runs into the millions and safety is non-negotiable.
Rail
Safety-critical networks where every change fits a tight window and trains still have to run.
Energy
Regulated assets where an outage reaches customers and regulators on the same day.
Financial services
Compliance-bound programs where the audit trail matters as much as the release.
Health
Clinical and patient systems where privacy, uptime, and clinician time are all on the line.
Retail
Regulated products and D2C channels that can't carry a stock-out or a bad launch.
Education
Stretched teams modernising core systems without breaking what already works.
Professional sport
High-profile clubs and codes where match day won't move and fans notice every failure.
Long-form from the field: delivery, change, and the second-order effects of AI.
Your digital transformation team can't live inside IT
Most digital transformation initiatives fail for one reason: an operating model built to slow them. Here's how to separate the team and land the work.
30 minutes of clarity with a senior consultant
