We’re on a mission to make  change simple.

Our Story

Softwired was founded in 2010 by James Hallam, in Brisbane, Australia when he began contracting to technical projects as a business analysis and process improvement specialist.  His background as a Software Engineer, and previous career in the boat building trade set the tone of pragmatic delivery and competence that Softwired is built on.

The team has since grown, and now has combined deep experience in delivering the full project lifecycle, including change and adoption. We now also deliver our deep agile and Atlassian product suite experience as a managed, fractional Jira administration service called Sapper.

By operating in partnership with corporate clients and vendors, we've built a reputation for removing barriers and getting results.

Our team brings cross-cultural understanding of regional and remote operations in Australia, as well as our broader Pacific neighbourhood.  We are skilled across multiple industries and disciplines, sharing learnings from all as we continue to deliver with impact.

Our Team

James Hallam
Principal Consultant, Digital Delivery
Founder and Director, Softwired

James Hallam is a seasoned digital strategist and delivery leader with a rare combination of technical fluency, commercial insight, and hands-on execution . As the founder of Softwired and Principal Consultant in Digital Delivery, he brings over 20 years of experience helping enterprises untangle complexity and deliver high-stakes digital transformation initiatives with precision. James’s background as a degree-qualified software engineer, coupled with deep expertise in Atlassian’s Jira and Confluence tools, means he builds powerful systems for product planning, team enablement, and work delivery. He has mastered the art of bridging the gap between business and technology  – equally comfortable briefing executives in the boardroom and drilling into the technical backlog with delivery teams. This unique dual perspective allows him to translate strategic goals into executable plans and to align multi-disciplinary teams around outcome-focused delivery.

Renowned for his ability to deliver under pressure and razor-sharp analysis, James has an uncanny ability to “see around corners,” mitigating delivery risks before they escalate . In short, he operates as a trusted enterprise advisor and technologist who ensures even the most complex initiatives are guided to success with clarity and confidence.

Premium Value & Impact
James’s consulting ethos is sharply focused on delivering tangible business value. At Softwired, he has shaped a model that puts results first – ensuring clients aren’t just buying time, they’re buying execution capability, risk reduction, and momentum . This premium, outcome-driven approach means that when James is involved, stakeholders gain a level of assurance and forward momentum that is truly distinctive. His engagements are often high-touch and bespoke, reserved for organizations that seek an exclusive calibre of insight and execution. From refining project portfolios riddled with complexity to re-aligning toolchains that have run amok, James operates with an owner’s mentality and uncompromising standards. The result? When James joins a project, things get clearer – faster and smarter . He instills clarity, control, and measurable outcomes at every step , leaving teams not only with cleaned-up systems but with improved governance and a sustainable path to delivery success. In sum, James Hallam’s blend of strategic foresight, technical mastery, and delivery rigor positions him as an authority in steering enterprise digital initiatives to victory.

Cassy Barnes
Principal Consultant, Change Delivery

Cassy is an experienced digital and business transformation professional with over 20 years experience delivering change across a diverse range of disciplines.

Having grown up in Central Queensland, Cassy has a particular affinity with the regions, and the mining and resources sector.

With her combination of skills in IT, Project Management and Change Management, Cassy has a track record of achieving results across multiple industries - from small tweaks to complex programs.